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The Citadel Waterloo St, St Helens, Saint Helens WA10 1PX
Important Information
- Ticketing – Ensure the ticket QR code is readily accessible for scanning upon entry.
- Drug Policy – A strict zero-tolerance policy regarding drugs is enforced. Any substances found will be confiscated, and the individual will be removed from the venue.
- Challenge 25 – When purchasing alcoholic beverages, be prepared to show ID if appearing under 25.
- Disability Access – Specific access needs should be notified in advance. For more information, visit the accessibility tab.
- Smoking and Vaping – Smoking and vaping are not permitted inside the venue.
- Zero Tolerance for Abuse – A zero-tolerance policy towards any form of abuse or harassment of staff members is enforced. Individuals engaging in such behaviour will be immediately removed and may face further action.
- Contact Us For More Information
Access Information
- This venue offers step-free access.
- It is a fully accessible venue.
- A designated wheelchair viewing section is available.
- Priority entry can be provided upon request.
- Complimentary carer tickets are available.
- A car park is located on Waterloo Street.
- Please submit an access request using the form provided below.
- Submit Access Request Here
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